CANDIDATE FAQ's

Q: When I am on an assignment for one of Hospitality Staffing's customers, who is my employer?
A: Regardless of which of our customers you work for, Hospitality Staffing is always your employer. Your Hospitality Staffing Supervisor is your contact for all work assignments or employment issues.

Q: How long does an assignment last?
A: Assignments may range in length from one day to six months or longer. Some are simply Direct Placements, where you will become a staff employee of the client right away.

Q: What should I do if my job duties are different than those that were described to me?
A: Please notify your Hospitality Staffing Supervisor immediately, especially if safety is a concern.

Q: Can I drive the employer's car?
A: You may not (except with prior written permission from Hospitality Staffing) operate machinery or motor vehicles or perform work other than that described at the time Client placed the job order.

Q: What should I do if my assignment has ended?
A: Be sure to let your Hospitality Staffing Supervisor know when your work assignment ends so we can consider you for a new assignment.

Q: What is the policy if I'm unable to report to work or will be in late?
A: If for any reason you must be late or absent from your assignment, notify Hospitality Staffing as soon as possible. This permits Hospitality Staffing to meet our customer's needs by sending a replacement.

Q: When should I submit my timecard?
A: Our clients are responsible for submitting the employee timesheets via fax or email.  They are due every Monday following the end of the work week by 5pm. The DC workweek is Monday to Sunday. The LA work week is Thursday through Wednesday.

Q: When can I expect to be paid?
A: In DC payday is every Wednesday (10 days after the end of the work week).  In LA payday is every Friday (9 days after the end of the work week).  Checks can be picked up from 8am to 5pm.  If payday falls on a Holiday in DC you can pick up on Thursday and in LA pick up is Saturday..

Q: What should I do if I am injured while on assignment?
A: If an accident occurs and you are injured while on the job, first you must notify the onsite supervisor immediately so they can fill out an incident report.  Then call your Hospitality Temps Supervisor You are employed by Hospitality Temps and covered by Hospitality Temps Workers' Compensation Insurance. We must be notified immediately so that we can make sure you are given care and attention at the proper medical facility.